Returns & Exchanges
At BetterMe Store, we want you to be fully satisfied with your performance gear. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is unworn and in its original condition.
Attach the Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy as we process your refund or replacement gear.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing